Seth's Blog

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Complex or complicated?
Published: one year ago
Overconfidence and AI
Published: one year ago
Slow modems
Published: one year ago
Web Page 
Who chooses?
Published: 2 years ago
Web Page 
Choose your customers
Published: one year ago
Peak customer service and the hospitality mindset
Published: 2 years ago
Valuable contributions
Published: 10 months ago
The absence of proof
Published: one year ago
When the committee decides
Published: 10 months ago
The art of estimation
Published: 10 months ago
Learning from the Amazon gift card snafu
Published: one year ago
Productivity week: Bonus
Published: 9 months ago
Handy, cheap and willing
Published: one year ago
The control/responsibility matrix
Published: 2 years ago
Updating our stuck interactions
Published: 6 months ago